Support
General FAQs
MUSYSIC is a leading brand in professional audio equipment and DJ gear, offering high-quality products at affordable prices. Based in Baltimore, Maryland, USA, we strive to help musicians and professionals achieve premium sound without breaking the bank.
We offer a wide range of DJ and professional audio equipment, including:
- Crossover
- Equalizers
- Line Array Speakers
- Mixers
- PA Systems
- Power Amplifiers
- Power Speakers
- DJ Controllers and DJ Systems
- Lighting Equipment
- Karaoke Systems
- Wireless Microphones (VHF and UHF)
- Cables and Accessories
- Diaphragms, Speaker Drivers, Stands, and Subwoofer Speakers
MUSYSIC provides the same high-quality professional audio equipment as big-name brands, but at a fraction of the cost. Our goal is to prove that superior sound doesn’t have to come with a hefty price tag.
Yes, all MUSYSIC products come with a standard warranty. For detailed warranty information, please contact us at info@musysic.com or call us at 1-410-788-2323.
Shipping
Orders placed before 1:30 PM EST are shipped the same business day. Delivery typically takes 1-5 business days for orders within the lower 48 states.
Yes, all orders shipping to the lower 48 states qualify for free shipping.
Yes, we offer expedited shipping options like next-day or two-day delivery. Please contact us at 1-410-788-2323 or email info@musysic.com for assistance.
Yes, all orders valued over $200 or shipping to an apartment/suite require a signature at no additional cost.
Product
- Powered speakers have a built-in amplifier, making them easy to set up and use.
- Passive speakers require an external amplifier, giving more flexibility for sound customization.
Yes, many of our speakers are designed to perform exceptionally well in both indoor and outdoor environments.
We provide a full range of audio mixers, including analog and digital models, suitable for DJs, live performances, and studio recording.
Yes, our mixers are compatible with most professional audio systems from other brands.
- VHF microphones are ideal for short-range, budget-friendly applications.
- UHF microphones provide better range and reduced interference, making them suitable for professional use.
Yes, all our microphones come with a warranty. Please refer to the product description or contact us for specific details.
Our DJ controllers include advanced features like multiple channels, customizable effects, and compatibility with popular DJ software.
Yes, we offer DJ systems suitable for beginners as well as advanced users.
Yes, many of our lighting products come with sound-activated modes that sync the lights to the beat of your music.
Yes, most of our lighting systems are lightweight and portable, ideal for mobile DJs and event setups.
Returns and Refunds
You can return any item within 30 days of receiving it, provided it is unused, in its original condition, and in the original packaging.
Contact us at info@musysic.com or call 1-410-788-2323 to initiate the return process.
Once we receive and inspect the returned item, we will initiate the refund. Processing times may vary depending on your card issuer.
Have Any Questions?
If we haven’t answered your question yet, please feel free to contact us below, and we will get back to you as soon as possible.